Internet Sales Consultant – Automotive
Are you a versatile, tech-savvy sales pro comfortable in a high-volume, Internet-driven sales environment? If so, the rewards can be outstanding! Our dealership is currently seeking highly motivated, results-driven Internet-focused sales professionals to help develop, implement and administer our e-commerce platform while responding to sales leads and information requests generated through the dealership’s website. 
Responsibilities and Requirements

Monitor and respond to all Internet leads (referral services and website)
Develop client prospecting file upon lead receipt
Quote pricing, rates and inventory availability
Meet and greet prospects (by appointment)
Present and demonstrate inventory
Receive credit applications (manually and online)
Remain up-to-date on products, market trends and certifications
Understand and implement dealership sales process
Maintain Customer Service Index, Gross Average and monthly units to dealership standards
Take digital photos for posting on website
Must be familiar with Client Relationship Management (CRM) software
Benefits Offered

Medical
Dental
Vision
401(k)
Basic Life Insurance
Accident & Critical Illness Insurance
Paid Training
Short Term Disability
Employee Discount Program
About Us
Family Car Group is a reputable, well-established, family-owned, and operated auto dealership group with a strong presence in our community. Our dealerships are dedicated to providing an amazing car-buying experience and provide a large selection of high-quality vehicles. Our goal is to dramatically enhance the car buying and servicing experience for our customers by building relationships based on mutual respect and complete transparency.
Family Car Group is interested in finding talented individuals who are looking for a rewarding and challenging career in the automotive industry. We offer an excellent benefit package and a great working environment with many different employment opportunities ranging from sales to service to management.  If you want to set yourself apart from the ordinary routine of the average job, possess the unique ability to consistently provide outstanding customer service, and have a dedication to excellence.  
Apply today!

Business Development Center (BDC) Representative
The Business Development Center Representative is responsible for receiving all incoming Service calls, establishing relationships with customers and scheduling appointments for the Service department.
Responsibilities

Receiving inbound service phone calls and leads
Identifying the client's needs and scheduling appointments
Placing outbound phone calls to customers
Contacting clients prior to appointment date to confirm appointment
Following up post visit to ensure customer satisfaction
Requirements

High school diploma or equivalent
Excellent oral, written and interpersonal communication skills
Extensive customer service, sales, or telemarketing background
Computer literacy, strong organizational and follow-up skills
Ability to read and comprehend instructions and information
Excellent problem solving skills
Education and/or Experience
High School Diploma or GED; or one to two years related experience and/or training; or equivalent combination of education and experience.
Benefits Offered

Medical
Dental
Vision
401(k)
Basic Life Insurance
Accident & Critical Illness Insurance
Paid Training
Short Term Disability
Employee Discount Program
About Us
Family Car Group is a reputable, well-established, family-owned, and operated auto dealership group with a strong presence in our community. Our dealerships are dedicated to providing an amazing car-buying experience and provide a large selection of high-quality vehicles. Our goal is to dramatically enhance the car buying and servicing experience for our customers by building relationships based on mutual respect and complete transparency.
Family Car Group is interested in finding talented individuals who are looking for a rewarding and challenging career in the automotive industry. We offer an excellent benefit package and a great working environment with many different employment opportunities ranging from sales to service to management.  If you want to set yourself apart from the ordinary routine of the average job, possess the unique ability to consistently provide outstanding customer service, and have a dedication to excellence.  
Apply today!

Parts Counterperson – Auto Dealership
All you need is one year of experience in a dealership warehouse to change your career path for the better. We need a reliable, professional parts counterperson to purchase, sell, store and issue parts within our busy dealership. Sure, you’ll need to be good at ordering parts and maintaining inventory, but you’ll also need excellent people skills when dealing with customers and internal staff. The right person can expect great pay, great benefits and a great dealership family environment.
Job Responsibilities

Determine needs and accurately specify parts accordingly
Create and modify purchase orders
Issue purchase orders to appropriate vendor to order parts
Record warranty parts returned
Create special ordered parts on dealership computer system and notify ASM, technician or client upon receipt
Review special order parts tracking
Process and close open invoices
Compare invoices against requisitions to verify quality and quantity of merchandise received
Keep records of outside purchases and parts received and issued
Perform ongoing warehouse parts inventory
Attend weekly department meetings
Education and/or Experience
High school diploma or GED; One year of dealership warehouse experience and/or training; Candidates with an equivalent combination of education and experience will also be considered.
Compensation
Compensation is based on experience and commensurate with Fortune 500 companies.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; talk or hear; and taste or smell. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl. The employee must regularly lift and/or move up to 25 pounds and occasionally lift and/or move more than 100 pounds. Specific vision abilities required by this job include close vision, and the ability to adjust focus.
Benefits Offered

Medical
Dental
Vision
401(k)
Basic Life Insurance
Accident & Critical Illness Insurance
Paid Training
Short Term Disability
Employee Discount Program
About Us
Family Car Group is a reputable, well-established, family-owned, and operated auto dealership group with a strong presence in our community. Our dealerships are dedicated to providing an amazing car-buying experience and provide a large selection of high-quality vehicles. Our goal is to dramatically enhance the car buying and servicing experience for our customers by building relationships based on mutual respect and complete transparency.
Family Car Group is interested in finding talented individuals who are looking for a rewarding and challenging career in the automotive industry. We offer an excellent benefit package and a great working environment with many different employment opportunities ranging from sales to service to management.  If you want to set yourself apart from the ordinary routine of the average job, possess the unique ability to consistently provide outstanding customer service, and have a dedication to excellence.  
Apply today!

Porter/Sales Assistant - Automotive
Our company has an outstanding opportunity for a results-focused, highly driven and experienced Porter. The Porter assists the Sales Consultants through the sales process by performing tasks essential to producing results, while not actually closing the sale.
Job Responsibilities

Keeps demos prepared to show
Pulls cars from inventory when needed
Fills deliveries or demos with gas
Washes cars if needed
Takes sold inventory to make ready/prep center
Keeps all cars showroom ready
Maintains inventory
Transports cars to clients or to offsite locations for additional work
Helps perform physical inventory monthly
Attends weekly department meetings as appropriate
Requirements
This position requires the member to drive a standard transmission. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job requires "people" skills and a genuine desire to service the client. A positive attitude and willingness to be a team member are essential to this position.
Education and/or Experience
High School Diploma or GED; or one to two years related experience and/or training; or equivalent combination of education and experience.
Operator Driver's License (must be insurable and ability to drive a standard transmission).
Benefits Offered

Medical
Dental
Vision
401(k)
Basic Life Insurance
Accident & Critical Illness Insurance
Paid Training
Short Term Disability
Employee Discount Program
About Us
Family Car Group is a reputable, well-established, family-owned, and operated auto dealership group with a strong presence in our community. Our dealerships are dedicated to providing an amazing car-buying experience and provide a large selection of high-quality vehicles. Our goal is to dramatically enhance the car buying and servicing experience for our customers by building relationships based on mutual respect and complete transparency.
Family Car Group is interested in finding talented individuals who are looking for a rewarding and challenging career in the automotive industry. We offer an excellent benefit package and a great working environment with many different employment opportunities ranging from sales to service to management.  If you want to set yourself apart from the ordinary routine of the average job, possess the unique ability to consistently provide outstanding customer service, and have a dedication to excellence.  
Apply today!

Service Technician – Automotive
We run an honest shop and need honest, hard-working techs. To be a success at our dealership, you need to have solid skills and solid ethics. We also know that to keep a good service tech, a dealership has to treat them right by paying them well and offering room for learning and advancement. Here, you’ll work alongside some of the best in the business and make great money while doing it. If you love diagnosing and repairing vehicles while maintaining a positive attitude, then let’s talk!
Job Responsibilities

Examine and diagnose vehicles
Discuss repairs with shop foreman or service advisor
Communicate additional service requests to service advisor
Plan work in cooperation with shop foreman
Provide labor estimates to service advisor
Monitor repair time and update service advisor
Maintain strict adherence to dealership policies on vehicle care and operation
Complete story and/or documentation for client repairs
Assist in mentoring technician trainees
Attend company and factory training
Keep current with factory technical bulletins
Understand and follow federal, state and local regulations (such as disposal of hazardous waste)
Education and/or Experience
High school diploma or GED (general equivalency diploma); or 1 to 3 months related experience and/or training; or equivalent combination of education and experience.
Certificates, Licenses, Registrations
Operator Driver's License & State Inspection License
Compensation
Compensation is based on experience and commensurate with Fortune 500 companies.
Benefits Offered

Medical
Dental
Vision
401(k)
Basic Life Insurance
Accident & Critical Illness Insurance
Paid Training
Short Term Disability
Employee Discount Program
About Us
Family Car Group is a reputable, well-established, family-owned, and operated auto dealership group with a strong presence in our community. Our dealerships are dedicated to providing an amazing car-buying experience and provide a large selection of high-quality vehicles. Our goal is to dramatically enhance the car buying and servicing experience for our customers by building relationships based on mutual respect and complete transparency.
Family Car Group is interested in finding talented individuals who are looking for a rewarding and challenging career in the automotive industry. We offer an excellent benefit package and a great working environment with many different employment opportunities ranging from sales to service to management.  If you want to set yourself apart from the ordinary routine of the average job, possess the unique ability to consistently provide outstanding customer service, and have a dedication to excellence.  
Apply today!

Service Advisor – Automotive
We need a Service Advisor who is an expert in the art and science of customer service. Must be able to greet guests, schedule appointments and act as a liaison between customers and service techs. If you can make customers feel welcome and confident that their needs are being met, then our dealership may be your next career home. Put your people skills to work for us and find out more now.
Job Responsibilities

Greet service department customers promptly and courteously—attitude is everything!
Listen to customers and clearly translate repair needs to techs
Upsell additional services using low pressure, high integrity methods
Provide accurate repair/maintenance estimates
Adhere to policies on vehicle care and operation
Follow up on each repair and keep customers informed of progress
Sell and manage extended warranties
Inspect repair quality and ensure all work is complete
Notify customers when vehicles are ready for pick up
Review and explain repairs and associated costs with customers
Handle minor customer concerns and complaints
Keep Service Manager informed of all problems and potential problems
Maintain Customer Satisfaction Index (CSI) scores in accordance with dealership standards
Benefits Offered

Medical
Dental
Vision
401(k)
Basic Life Insurance
Accident & Critical Illness Insurance
Paid Training
Short Term Disability
Employee Discount Program
About Us
Family Car Group is a reputable, well-established, family-owned, and operated auto dealership group with a strong presence in our community. Our dealerships are dedicated to providing an amazing car-buying experience and provide a large selection of high-quality vehicles. Our goal is to dramatically enhance the car buying and servicing experience for our customers by building relationships based on mutual respect and complete transparency.
Family Car Group is interested in finding talented individuals who are looking for a rewarding and challenging career in the automotive industry. We offer an excellent benefit package and a great working environment with many different employment opportunities ranging from sales to service to management.  If you want to set yourself apart from the ordinary routine of the average job, possess the unique ability to consistently provide outstanding customer service, and have a dedication to excellence.  
Apply today!

Service Valet
Our company has an outstanding opportunity for a results-focused Service Valet. The Service Valet will park and retrieve service clients' cars in a friendly and professional manner.
Job Responsibilities

Greets clients/ Escorts client to appropriate member
Parks cars in designated areas
Retrieves cars for clients
Finds and installs license plates
Replaces vehicle bulbs
Notifies Assistant Service Manager or Estimator if client is waiting
Keeps service drive free of vehicles
Maintains strict adherence to dealership policy on client vehicle care and operation
Help clients transfer luggage or packages between cars
Assists techs in moving inoperable vehicles
Alerts Manager to any damage to clients’ vehicles
Assists with housekeeping on the service drive keeping it clean and clear of debris
Attends department meetings
Requirements
No prior experience necessary.
Certificates, Licenses, Registrations (Including Driver's License)
Operator Driver's License (must be insurable).
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk, and reach with hands and arms. The employee is occasionally required to use hands to finger, handle, or feel and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Benefits Offered

Medical
Dental
Vision
401(k)
Basic Life Insurance
Accident & Critical Illness Insurance
Paid Training
Short Term Disability
Employee Discount Program
About Us
Family Car Group is a reputable, well-established, family-owned, and operated auto dealership group with a strong presence in our community. Our dealerships are dedicated to providing an amazing car-buying experience and provide a large selection of high-quality vehicles. Our goal is to dramatically enhance the car buying and servicing experience for our customers by building relationships based on mutual respect and complete transparency.
Family Car Group is interested in finding talented individuals who are looking for a rewarding and challenging career in the automotive industry. We offer an excellent benefit package and a great working environment with many different employment opportunities ranging from sales to service to management.  If you want to set yourself apart from the ordinary routine of the average job, possess the unique ability to consistently provide outstanding customer service, and have a dedication to excellence.  
Apply today!

Service Technician – Automotive
We run an honest shop and need honest, hard-working techs. To be a success at our dealership, you need to have solid skills and solid ethics. We also know that to keep a good service tech, a dealership has to treat them right by paying them well and offering room for learning and advancement. Here, you’ll work alongside some of the best in the business and make great money while doing it. If you love diagnosing and repairing vehicles while maintaining a positive attitude, then let’s talk!
Job Responsibilities

Examine and diagnose vehicles
Discuss repairs with shop foreman or service advisor
Communicate additional service requests to service advisor
Plan work in cooperation with shop foreman
Provide labor estimates to service advisor
Monitor repair time and update service advisor
Maintain strict adherence to dealership policies on vehicle care and operation
Complete story and/or documentation for client repairs
Assist in mentoring technician trainees
Attend company and factory training
Keep current with factory technical bulletins
Understand and follow federal, state and local regulations (such as disposal of hazardous waste)
Education and/or Experience
High school diploma or GED (general equivalency diploma); or 1 to 3 months related experience and/or training; or equivalent combination of education and experience.
Certificates, Licenses, Registrations
Operator Driver's License & State Inspection License
Compensation
Compensation is based on experience and commensurate with Fortune 500 companies.
Benefits Offered

Medical
Dental
Vision
401(k)
Basic Life Insurance
Accident & Critical Illness Insurance
Paid Training
Short Term Disability
Employee Discount Program
About Us
Family Car Group is a reputable, well-established, family-owned, and operated auto dealership group with a strong presence in our community. Our dealerships are dedicated to providing an amazing car-buying experience and provide a large selection of high-quality vehicles. Our goal is to dramatically enhance the car buying and servicing experience for our customers by building relationships based on mutual respect and complete transparency.
Family Car Group is interested in finding talented individuals who are looking for a rewarding and challenging career in the automotive industry. We offer an excellent benefit package and a great working environment with many different employment opportunities ranging from sales to service to management.  If you want to set yourself apart from the ordinary routine of the average job, possess the unique ability to consistently provide outstanding customer service, and have a dedication to excellence.  
Apply today!