Business Development Center (BDC) Manager – Automotive
If you are a natural communicator and a born leader, our dealership needs you. When you join our dealership family, you’ll be asked to manage, supervise and execute BDC customer communications (email and telephone) in a manner that aligns with our dealership’s highest standards. You’ll also oversee a team of dedicated BDC coordinators and train them in the art and science of customer communication. We only hire the best. If that’s you, then let’s get the conversation started today!
Job Responsibilities

Develop and execute service-focused marketing and outreach strategies to increase appointment volume and customer retention.

Lead the Service BDC (Business Development Center) team to meet daily outbound call, email, and follow-up benchmarks.

Analyze service trends, appointment data, and campaign performance to identify areas of opportunity and growth.

Implement service campaigns targeting customer pay, warranty work, maintenance retention, and declined services.

Partner closely with Service Managers, Advisors, and Fixed Ops leadership to align goals and initiatives.

Monitor call quality and team performance to ensure an exceptional customer experience.

Utilize CRM and DMS tools (such as Xtime, Reynolds, etc.) to manage workflow and ensure accurate customer records.

Skills/Qualifications

3+ years of experience in automotive service, BDC, or business development management (preferred).

Strong leadership and coaching skills with a track record of team success.

Excellent communication and follow-up skills.

High proficiency with CRM/DMS systems and reporting tools.

Data-driven mindset with the ability to create and execute strategic plans.

Ability to multitask, prioritize, and lead under pressure in a dealership environment.

Bilingual (English/Spanish) a plus.

Job Requirements

High school diploma/GED
Basic computer skills
Dealership BDC experience
Must have valid driver's license
Benefits Offered

Medical
Dental
Vision
401(k)
Basic Life Insurance
Accident & Critical Illness Insurance
Paid Training
Short Term Disability
Employee Discount Program
About Us
At Family Car Group, we believe the road to success is built on trust, teamwork, and a people-first approach. With a network of family-owned dealerships across Texas and Louisiana, we’re committed to delivering unmatched service experiences to every customer—and it starts with our team. We don’t just sell and service cars; we build careers, relationships, and communities.  
Apply today!

Sales Consultant – Automotive
If you’re ready to kick your sales career into overdrive, now is the perfect time to join our team of automotive sales professionals. This is an opportunity for you to turn your sales skills, excellent customer service and industry expertise into major profits. The sky is the limit for highly motivated, results-driven team players who want to not only close the sale, but to turn new buyers into lifetime customers.
Job Responsibilities

Understand and implement dealership sales process
Own every aspect of the sales process (from new client prospecting to vehicle delivery)
Present and demonstrate inventory
Review, update and manage daily inventory reports
Create and execute strategies for increasing market share
Prepare and review monthly plans with sales leadership
Maintain Customer Service Index, Gross Average and monthly units to dealership standards
Remain up-to-date on products, market trends and certification
Must be familiar with Client Relationship Management (CRM) software
Education and/or Experience
Experience, education and prior sales training are a PLUS. 
Benefits Offered

Medical
Dental
Vision
401(k)
Basic Life Insurance
Accident & Critical Illness Insurance
Paid Training
Short Term Disability
Employee Discount Program
About Us
Family Car Group is a reputable, well-established, family-owned, and operated auto dealership group with a strong presence in our community. Our dealerships are dedicated to providing an amazing car-buying experience and provide a large selection of high-quality vehicles. Our goal is to dramatically enhance the car buying and servicing experience for our customers by building relationships based on mutual respect and complete transparency.
Family Car Group is interested in finding talented individuals who are looking for a rewarding and challenging career in the automotive industry. We offer an excellent benefit package and a great working environment with many different employment opportunities ranging from sales to service to management.  If you want to set yourself apart from the ordinary routine of the average job, possess the unique ability to consistently provide outstanding customer service, and have a dedication to excellence.  
Apply today!

Service Advisor – Automotive
We need a Service Advisor who is an expert in the art and science of customer service. Must be able to greet guests, schedule appointments and act as a liaison between customers and service techs. If you can make customers feel welcome and confident that their needs are being met, then our dealership may be your next career home. Put your people skills to work for us and find out more now.
Job Responsibilities

Greet service department customers promptly and courteously—attitude is everything!
Listen to customers and clearly translate repair needs to techs
Upsell additional services using low pressure, high integrity methods
Provide accurate repair/maintenance estimates
Adhere to policies on vehicle care and operation
Follow up on each repair and keep customers informed of progress
Sell and manage extended warranties
Inspect repair quality and ensure all work is complete
Notify customers when vehicles are ready for pick up
Review and explain repairs and associated costs with customers
Handle minor customer concerns and complaints
Keep Service Manager informed of all problems and potential problems
Maintain Customer Satisfaction Index (CSI) scores in accordance with dealership standards
Benefits Offered

Medical
Dental
Vision
401(k)
Basic Life Insurance
Accident & Critical Illness Insurance
Paid Training
Short Term Disability
Employee Discount Program
About Us
Family Car Group is a reputable, well-established, family-owned, and operated auto dealership group with a strong presence in our community. Our dealerships are dedicated to providing an amazing car-buying experience and provide a large selection of high-quality vehicles. Our goal is to dramatically enhance the car buying and servicing experience for our customers by building relationships based on mutual respect and complete transparency.
Family Car Group is interested in finding talented individuals who are looking for a rewarding and challenging career in the automotive industry. We offer an excellent benefit package and a great working environment with many different employment opportunities ranging from sales to service to management.  If you want to set yourself apart from the ordinary routine of the average job, possess the unique ability to consistently provide outstanding customer service, and have a dedication to excellence.  
Apply today!

Porter/Sales Assistant - Automotive
Our company has an outstanding opportunity for a results-focused, highly driven and experienced Porter. The Porter assists the Sales Consultants through the sales process by performing tasks essential to producing results, while not actually closing the sale.
Job Responsibilities

Keeps demos prepared to show
Pulls cars from inventory when needed
Fills deliveries or demos with gas
Washes cars if needed
Takes sold inventory to make ready/prep center
Keeps all cars showroom ready
Maintains inventory
Transports cars to clients or to offsite locations for additional work
Helps perform physical inventory monthly
Attends weekly department meetings as appropriate
Requirements
This position requires the member to drive a standard transmission. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job requires "people" skills and a genuine desire to service the client. A positive attitude and willingness to be a team member are essential to this position.
Education and/or Experience
High School Diploma or GED; or one to two years related experience and/or training; or equivalent combination of education and experience.
Operator Driver's License (must be insurable and ability to drive a standard transmission).
Benefits Offered

Medical
Dental
Vision
401(k)
Basic Life Insurance
Accident & Critical Illness Insurance
Paid Training
Short Term Disability
Employee Discount Program
About Us
Family Car Group is a reputable, well-established, family-owned, and operated auto dealership group with a strong presence in our community. Our dealerships are dedicated to providing an amazing car-buying experience and provide a large selection of high-quality vehicles. Our goal is to dramatically enhance the car buying and servicing experience for our customers by building relationships based on mutual respect and complete transparency.
Family Car Group is interested in finding talented individuals who are looking for a rewarding and challenging career in the automotive industry. We offer an excellent benefit package and a great working environment with many different employment opportunities ranging from sales to service to management.  If you want to set yourself apart from the ordinary routine of the average job, possess the unique ability to consistently provide outstanding customer service, and have a dedication to excellence.  
Apply today!

Certified Volkswagen Technician – Family Volkswagen of Burleson
We run an honest shop and need honest, hard-working techs. To be a success at our dealership, you need to have solid skills and solid ethics. We also know that to keep a good service tech, a dealership has to treat them right by paying them well and offering room for learning and advancement. Here, you’ll work alongside some of the best in the business and make great money while doing it. If you love diagnosing and repairing vehicles while maintaining a positive attitude, then let’s talk!
Job Responsibilities

Examine and diagnose vehicles
Discuss repairs with shop foreman or service advisor
Communicate additional service requests to service advisor
Plan work in cooperation with shop foreman
Provide labor estimates to service advisor
Monitor repair time and update service advisor
Maintain strict adherence to dealership policies on vehicle care and operation
Complete story and/or documentation for client repairs
Assist in mentoring technician trainees
Attend company and factory training
Keep current with factory technical bulletins
Understand and follow federal, state and local regulations (such as disposal of hazardous waste)
Education and/or Experience
High school diploma or GED (general equivalency diploma); or 1 to 3 months related experience and/or training; or equivalent combination of education and experience.
Certificates, Licenses, Registrations
Operator Driver's License & State Inspection License
Compensation
Compensation is based on experience and commensurate with Fortune 500 companies.
Benefits Offered

Medical
Dental
Vision
401(k)
Basic Life Insurance
Accident & Critical Illness Insurance
Paid Training
Short Term Disability
Employee Discount Program
About Us
Family Car Group is a reputable, well-established, family-owned, and operated auto dealership group with a strong presence in our community. Our dealerships are dedicated to providing an amazing car-buying experience and provide a large selection of high-quality vehicles. Our goal is to dramatically enhance the car buying and servicing experience for our customers by building relationships based on mutual respect and complete transparency.
Family Car Group is interested in finding talented individuals who are looking for a rewarding and challenging career in the automotive industry. We offer an excellent benefit package and a great working environment with many different employment opportunities ranging from sales to service to management.  If you want to set yourself apart from the ordinary routine of the average job, possess the unique ability to consistently provide outstanding customer service, and have a dedication to excellence.  
Apply today!

Quick Lube Technician (Entry Level) – Automotive
Why wait to make a career out of doing what you love? Some of our best master technicians started as quick lube techs. So if working on cars gets your gears moving, contact us today. As a quick lube tech, you’ll start by being responsible for inspecting and lubricating vehicles quickly and thoroughly. And with a little hard work and dedication, who knows where you’ll be able to go? At our dealership, the door is always open. And so are your options.
Job Responsibilities

Perform multipoint inspections
Communicate additional service/repair needs to service advisors
Service universal joints, grease fittings, and steering knuckles using hand- or compressed-air powered grease guns
Inspect fluid levels in steering gears, power steering reservoirs, transmissions, differentials, rear axle housings and shackles
Check tire pressure
Lubricate moving parts with specified lubricants
Drain oil from crankcase and refill with required amount of oil
Add water to radiator and battery
Replace oil and air filters
Inspect all vehicles for additional repairs
Adhere to all company policies, procedures, safety standards and codes of conduct
Follow dealership safety procedures to avoid exposure to fumes, dirt and harsh chemicals
Compensation
Compensation is based on experience and commensurate with Fortune 500 companies.
Qualifications

Must meet dealership’s requirements for employment
Ability to read/comprehend written instructions and information
Familiarity with all aspects of automotive repair/maintenance
Must have a valid driver license and be able to operate manual transmissions
Prior experience as a technician’s helper or apprentice preferred
Effective communication and interpersonal skills
Physical Requirements/Working Conditions

Occasional exposure to inclement weather
Ability to operate an automobile
Prolonged periods of standing, stooping and bending
Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than 10 pounds of force constantly to move objects
Requires a significant amount of walking and/or standing. May also require working in the seated position for long periods while operating controls with arms and legs. This position may also require working at a production pace while pushing and/or pulling materials from place to place.
Benefits Offered

Medical
Dental
Vision
401(k)
Basic Life Insurance
Accident & Critical Illness Insurance
Paid Training
Short Term Disability
Employee Discount Program
About Us
Family Car Group is a reputable, well-established, family-owned, and operated auto dealership group with a strong presence in our community. Our dealerships are dedicated to providing an amazing car-buying experience and provide a large selection of high-quality vehicles. Our goal is to dramatically enhance the car buying and servicing experience for our customers by building relationships based on mutual respect and complete transparency.
Family Car Group is interested in finding talented individuals who are looking for a rewarding and challenging career in the automotive industry. We offer an excellent benefit package and a great working environment with many different employment opportunities ranging from sales to service to management.  If you want to set yourself apart from the ordinary routine of the average job, possess the unique ability to consistently provide outstanding customer service, and have a dedication to excellence.  
Apply today!

Internet Sales Consultant – Automotive
Are you a versatile, tech-savvy sales pro comfortable in a high-volume, Internet-driven sales environment? If so, the rewards can be outstanding! Our dealership is currently seeking highly motivated, results-driven Internet-focused sales professionals to help develop, implement and administer our e-commerce platform while responding to sales leads and information requests generated through the dealership’s website. 
Responsibilities and Requirements

Monitor and respond to all Internet leads (referral services and website)
Develop client prospecting file upon lead receipt
Quote pricing, rates and inventory availability
Meet and greet prospects (by appointment)
Present and demonstrate inventory
Receive credit applications (manually and online)
Remain up-to-date on products, market trends and certifications
Understand and implement dealership sales process
Maintain Customer Service Index, Gross Average and monthly units to dealership standards
Must be familiar with Client Relationship Management (CRM) software
Bilingual candidates encouraged to apply
Benefits Offered

Medical
Dental
Vision
401(k)
Basic Life Insurance
Accident & Critical Illness Insurance
Paid Training
Short Term Disability
Employee Discount Program
About Us
Family Car Group is a reputable, well-established, family-owned, and operated auto dealership group with a strong presence in our community. Our dealerships are dedicated to providing an amazing car-buying experience and provide a large selection of high-quality vehicles. Our goal is to dramatically enhance the car buying and servicing experience for our customers by building relationships based on mutual respect and complete transparency.
Family Car Group is interested in finding talented individuals who are looking for a rewarding and challenging career in the automotive industry. We offer an excellent benefit package and a great working environment with many different employment opportunities ranging from sales to service to management.  If you want to set yourself apart from the ordinary routine of the average job, possess the unique ability to consistently provide outstanding customer service, and have a dedication to excellence.  
Apply today!